Video Showroom by Firework is an AI-powered solution that brings the in-store experience online. It transforms any website into a dynamic, interactive storefront that engages shoppers with personalized video content, live chat, and real-time product discovery. Trusted by over 1,500 brands and retailers, Video Showroom helps businesses drive conversions, boost engagement, and deliver human-like assistance 24/7. The platform combines interactive video carousels, expert recommendations, polls, quizzes, and floating video players to keep shoppers engaged. It supports global reach with AI-powered video translation and integrates seamlessly with marketing automation tools.

Features

• Interactive Video Carousels: Showcase trending products with engaging visuals.
• Expert Content Integration: Educate shoppers with trusted recommendations and tutorials.
• Floating Video Player: Keeps shoppers engaged throughout their browsing journey.
• Polls, Quizzes & Question Cards: Personalize shopping experiences and gather feedback.
• AI Co-Pilot: Provides instant answers, personalized recommendations, and actionable insights.
• Smart Restreaming: Repurpose prerecorded content with live badges for ongoing engagement.
• AI Playlist Optimization: Automatically organizes video content based on engagement and conversion metrics.
• Real-Time Customer Interaction: Capture emails, run giveaways, and engage users through live chat.
• Video Translation: Automatically translates videos and captions to native languages.
• Conversation Metrics: Track total interactions, response times, and customer satisfaction.
• Audience & Conversion Insights: Analyze behavior, device preferences, and conversion data.

Benefits

• Higher Conversion Rates: Personalized video showrooms convert at 8%, far exceeding the 2% industry average.
• Increased Engagement: Average watch time of 1.23 minutes per visitor and 3X higher conversion for users who engage with AI Copilot.
• Global Reach: Up to 42% boost in conversion rates with translated video content.
• Cost Efficiency: Lower production costs through smart restreaming and content repurposing.
• Real-Time Feedback: Gather qualitative insights and optimize customer experience.
• Scalable Personalization: Deliver human-like, brand-safe assistance 24/7 across all customer touchpoints.