ImpelImpel offers automotive dealers, OEMs, and third-party marketplaces the industry’s most advanced AI Operating System. The company’s end-to-end omnichannel solution leverages proprietary consumer behavioral data and generative conversational AI technology to deliver hyper-personalized sales, marketing, and service experiences at every touchpoint of the customer lifecycle. Impel’s fully integrated automotive retail platform works seamlessly with all major website, inventory, CRM, and DMS platforms. To date, the company has delivered over 27 billion shopper interactions, influencing more than ...
- 360º WalkArounds
360 WalkArounds® create jaw-dropping online experiences for your shoppers. Put shoppers in the driver’s seat and transform online browsing into an interactive experience they’ll never forget.
- AI Image Enhancement
Automotive AI Photo Enhancement for Dealerships. Computer Vision AI that transforms vehicle photos into consistent, studio-quality images across your entire website.
- Capture App
Impel’s Capture App enables anyone to capture consistent images and create professional-quality 360º WalkArounds.
- Chat AI
Turn shoppers into buyers with the auto industry’s most advanced generative AI chat solution. AI-powered web chat that delivers a better customer experience and better business results. Trade your chatbot for next-generation, AI-powered chat that's purpose-built for auto retail.
- Damage Tagging
Eliminate showroom and delivery surprises by communicating vehicle blemishes with full transparency. Damage Tagging is an automated, easy-to-use solution for dealers and wholesalers to visually communicate vehicle defects directly on the VDP. By helping prospective buyers understand the true condition of a vehicle before they ever arrive on your lot, you’ll build shopper trust and eliminate hidden surprises that create dissatisfaction.
- Enterprise Developer Cloud
Enterprise Developer Cloud enables seamless integration of Impel’s merchandising tech into any digital experience with powerful APIs and dev tools.
- F&I Advantage
A better way to merchandise vehicle protection and insurance products. F&I Advantage – a simple but effective approach to educating consumers BEFORE they ever arrive at your dealership.
- Feature Tour
A revolutionary way to showcase each vehicle’s most valuable features throughout your VDPs. Feature Tour embeds carefully curated, VIN-specific videos, images, and explainer content everywhere shoppers interact with feature information on your VDPs, highlighting and articulating the key feature of every vehicle.
- Image Cloning
The industry’s most effective imaging solution for new vehicle inventory. Custom photos are critical to driving VDP engagement, but achieving 100% coverage on new vehicles is time-consuming and expensive. Image Cloning solves these challenges by enabling dealers to shoot once and reuse images and 360° WalkArounds hundreds of times.
- Impel Platform
Impel’s end-to-end platform combines the industry’s leading generative conversational AI technology with best-of-breed applications for digital merchandising, communication and imaging. It’s always-on technology that engages, educates and influences shoppers at every touchpoint, from the first click to after the sale.